Refer to the product description for production and shipping times.
We really hope that you will love your purchases. However, since most items are made to order, we don’t accept any returns unless products are defective or damaged. Thus, all sales are final. In case of damaged products, please contact our customer service at [email protected]
Some of our fulfilment partners might include a QR code in the product packaging or on a label attached to the product. We will need pictures of the damages as well as the QR code for these products.
Final Sales Policy:
Thank you for choosing our on-demand merchandise! We strive to provide you with high-quality products created specifically for you. Due to the nature of our on-demand manufacturing process, please take note of our final sales policy:
1. Customized Items: As each item is made specifically for you upon order, all sales for customized items are final. We are unable to accept returns or exchanges for personalized merchandise unless there is a defect or error on our part.
2. Quality Assurance: We take great care to ensure that our products meet the highest standards of quality. However, if you receive a defective or damaged item, please contact us within [number of days] of receiving your order, providing detailed information and any necessary photographic evidence. We will gladly replace the item at no additional cost.
3. Sizing and Design: We provide detailed sizing charts and product descriptions to help you choose the right size and understand the design before placing your order. Please review this information carefully to ensure that the item meets your expectations. We cannot accept returns or exchanges for sizing issues or buyer’s remorse.
4. Address Accuracy: It is essential to provide accurate and up-to-date shipping information during the ordering process. We cannot be held responsible for items delivered to incorrect addresses due to customer error. Please double-check your shipping details before completing your purchase.
5. Shipping Times: Please note that shipping times may vary depending on your location and the demand for our products. We strive to fulfill orders promptly, but delays may occur during peak seasons or unforeseen circumstances. We appreciate your patience and understanding.
6. Customer Satisfaction: Your satisfaction is of utmost importance to us. If you have any concerns or questions about your order, please contact our customer support team, and we will do our best to assist you.
By completing your purchase, you acknowledge and agree to the terms and conditions of our final sales policy.
Thank you for supporting our on-demand merchandise store. We appreciate your understanding and look forward to providing you with exceptional products and service.